This Privacy Policy explains how b365 ("the Platform", "we", "us", "our") collects, uses, stores, discloses and protects the personal data of registered players and website visitors, including all Pakistani users accessing the b365 platform. We take your privacy seriously and are committed to handling your personal information with care, transparency and in accordance with our obligations as a responsible online gaming platform.
Please read this Privacy Policy carefully. By registering a b365 account or using any part of the b365 platform, you confirm that you have read and understood how we process your personal data as described herein. This policy should be read alongside our Terms & Conditions.
All personal and financial data held by b365 is stored using industry-standard encryption. Data at rest and in transit is protected by SSL/TLS encryption, ensuring that your personal information — from your registered email address to your JazzCash payment details — cannot be intercepted or read by unauthorised parties.
b365 collects only the personal data that is necessary for the specific purposes of operating the platform, verifying player identity, processing PKR transactions and complying with applicable regulations. We do not collect personal data speculatively or retain information beyond the period for which it is needed.
b365 does not sell, rent or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Data sharing with third parties is limited strictly to what is necessary for platform operations — such as payment processors, KYC service providers and fraud detection partners — all of which are contractually bound to data protection standards.
Players registered on b365 have the right to access the personal data we hold about them, request correction of inaccurate data, request deletion subject to legal retention requirements, withdraw marketing consent and raise concerns about how their data is being handled. Requests are processed through b365 customer support.
b365 uses cookies and similar tracking technologies for session management, security, analytics and to improve the platform experience. Our cookie practices are explained in full in Section 9 of this Privacy Policy. Players can manage cookie preferences through their browser settings, though disabling certain cookies may affect platform functionality.
b365's data handling practices are designed to meet the obligations of the jurisdictions in which the platform operates. This includes maintaining records sufficient for anti-money laundering compliance, conducting identity verification in line with Know Your Customer standards and honouring player data rights within reasonable processing timeframes.
This Privacy Policy applies to all personal data processed by b365 in connection with the operation of the b365 online betting and casino platform available at b365.vu. It applies to registered players, prospective players who browse the platform without registering, and any person who contacts b365 through available support channels.
This Policy is intended to give you a clear and honest account of what data b365 holds about you, why we hold it, how we use it, who we share it with and how long we keep it. We have made deliberate efforts to write this in plain English rather than impenetrable legal language, while still satisfying the obligations that apply to us as a platform handling financial and identity data for Pakistani users and others.
This Privacy Policy should be read alongside the b365 Terms & Conditions, which govern the overall contractual relationship between you and b365. By using the b365 platform, you acknowledge that you have read and understood this Privacy Policy.
For the purposes of this Privacy Policy, b365 — the entity operating the b365.vu platform — is the data controller in respect of the personal data it collects and processes about players and website visitors. As data controller, b365 is responsible for determining the purposes and means by which your personal data is processed.
Where b365 engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification providers), those providers act as data processors and are subject to contractual data processing agreements that impose data protection obligations equivalent to those under which b365 itself operates.
If you have questions about how b365 handles your personal data, or wish to exercise any of the rights described in Section 10, you may contact b365 customer support. Contact details are provided in Section 15 of this Privacy Policy. b365 aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 days of receipt.
b365 collects personal data through several channels: directly from you when you register an account or contact support, automatically when you use the b365 platform, and occasionally from third-party verification services used to confirm your identity. The categories of data we collect are as follows:
b365 uses the personal data it collects for the following defined purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, date of birth, email, mobile number, address, username |
| Identity verification (KYC compliance) | CNIC / passport, proof of address, KYC images, payment verification |
| Processing deposits and withdrawals in PKR | Payment method identifiers, transaction amounts, account balance records |
| Delivering betting and casino services | Gaming history, bet records, session data, account preferences |
| Fraud prevention and anti-money laundering | Transaction patterns, IP address, device data, KYC data |
| Customer support and dispute resolution | Communications records, account history, transaction data |
| Responsible gaming monitoring | Play patterns, session duration, deposit frequency, limit settings |
| Platform analytics and improvement | Usage data, navigation patterns, device and browser data |
| Marketing communications (consent basis) | Email address, mobile number, bonus and game preferences |
| Regulatory reporting obligations | Transaction records, identity data, account activity logs |
b365 does not use personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis for the new processing activity.
b365 processes your personal data on the following legal bases, depending on the specific processing activity in question:
b365 shares personal data with third parties only where necessary and only with parties who are contractually obligated to handle it in a manner consistent with this Privacy Policy. The categories of third parties with whom b365 may share your data are:
b365 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any applicable legal retention requirements that mandate longer retention periods. The following general retention periods apply:
Upon the expiry of applicable retention periods, personal data is securely deleted or permanently anonymised. Where anonymisation rather than deletion is used, the resulting anonymised data cannot be linked back to you and is no longer considered personal data.
b365 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include but are not limited to:
While b365 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data security incident that is likely to result in a high risk to your rights and interests, b365 will notify affected players without undue delay and take appropriate steps to contain and remediate the incident.
Players also bear personal responsibility for the security of their b365 account. You should use a strong, unique password, enable two-factor authentication, and never share your login credentials with any third party. If you suspect that your b365 account has been accessed without your authorisation, contact customer support immediately.
The b365 platform uses cookies and similar tracking technologies (including web beacons and local storage) to enable platform functionality, maintain your login session, prevent fraud, analyse usage patterns and, where you have consented, deliver relevant promotional content. The categories of cookies used by b365 are as follows:
Most web browsers allow you to manage cookie settings through the browser's settings or preferences menu. You may choose to block or delete cookies entirely, though this may impair your ability to use certain features of the b365 platform, including maintaining a logged-in session. Please refer to your browser's help documentation for instructions on managing cookie settings.
As a player registered on b365, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact b365 customer support with your account details and a description of the right you wish to exercise.
You may request a copy of the personal data b365 holds about you. We will provide this within 30 days of a verified request.
You may request correction of inaccurate or incomplete personal data held by b365. Some corrections require supporting documentation.
You may request deletion of your personal data. This right is subject to legal retention obligations — b365 must retain certain data regardless of deletion requests.
You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring or analytical purposes.
Where technically feasible, you may request that b365 provides your personal data in a structured, machine-readable format for transfer to another provider.
You may request that b365 restricts active processing of your data while a dispute or correction request is being resolved.
b365 will not charge a fee for handling data rights requests in standard cases. Where requests are manifestly unfounded or excessive, b365 reserves the right to charge a reasonable administrative fee or decline the request, with written explanation. b365 may need to verify your identity before processing a data rights request to ensure the request is made by the account holder.
b365 may send promotional communications by email or SMS to Pakistani players who have registered an account and provided consent to receive such communications. Marketing messages may include information about bonuses, promotions, new games, cricket betting opportunities and platform updates.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect the delivery of transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, KYC requests and other messages that are necessary for the operation of your b365 account. These communications will continue regardless of your marketing preferences because they are contractually or legally necessary.
Please allow up to 5 business days for marketing unsubscribe requests to take full effect across all communication channels.
The b365 platform is strictly intended for individuals aged 21 years and above. b365 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the account registration process and at the point of first withdrawal.
If b365 becomes aware that personal data has been collected from or about an individual under the age of 21, that account will be immediately closed, associated data will be deleted except where retention is required by applicable law, and any funds held in that account will be dealt with in accordance with our Terms and Conditions and applicable legal obligations.
Parents and guardians are encouraged to install parental control and content filtering software on shared devices to prevent minors from accessing online gambling websites including b365. If you believe that a minor has registered a b365 account, please contact customer support immediately with the relevant account details.
The b365 platform may contain references to or integrations with third-party services, including payment processors, game content providers and identity verification tools. This Privacy Policy applies solely to the personal data processing activities conducted by b365 and does not extend to the data practices of any third party.
b365 encourages you to read the privacy policies of any third-party services you interact with in connection with your b365 account — for example, your JazzCash or EasyPaisa mobile wallet provider. b365 is not responsible for the privacy practices of third parties, even where those parties provide services that are integrated with or linked from the b365 platform.
b365 reserves the right to update or modify this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we use your personal data or your rights as a data subject — b365 will provide advance notice by displaying a prominent notice on the b365 website and, where appropriate, by sending a notification to your registered email address.
Your continued use of the b365 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the revised version. If you do not agree with material changes to this Privacy Policy, you have the right to close your b365 account and request deletion of your personal data subject to applicable retention requirements.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We recommend reviewing this Privacy Policy periodically to remain informed of how b365 handles your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or the way b365 handles your personal data, please contact the b365 customer support team. Our support team handles privacy-related enquiries and will escalate matters to the appropriate person within b365 where required.
Contact details for privacy enquiries:
b365 takes all privacy-related enquiries seriously and will not penalise or disadvantage any player for exercising their data rights or raising concerns about our privacy practices. If you are not satisfied with b365's response to your privacy concern, you may have the right to escalate your complaint to a relevant data protection authority, depending on your jurisdiction.
Now that you understand how b365 protects your personal data, explore the full platform. Cricket betting, live Teen Patti, online slots and the b365 Casino — all from a single PKR account with JazzCash and EasyPaisa support. Players must be 21 or older.